Wincanton Health Centre

Dykes Way, Wincanton, Somerset BA9 9FQ

Would you like to submit a request online? Please click the askmyGP logo below

The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you. •It is available 24/7 and we respond in working hours, 8.30am to 6pm - Monday to Friday •We aim to get back to you within the day •All our registered patients are able to use the system, including parents and carers on behalf of patients too. •You may prefer a message, telephone call, or face to face response, which we will endeavour to accommodate where practical to do so [Please note that due to Covid-19 all initial contact will be via message, telephone or video call – only where medically necessary will you be asked to attend the surgery] •For more information, please see the following FAQ •You can sign up now – it’s fast and easy!

For Advice On COVID-19 Please visit the NHS website below:

https://www.nhs.uk/conditions/coronavirus-covid-19/

Welcome to Wincanton Health Centre

Here you will find all the information you need about Wincanton Health Centre and the services that we provide. We are proud to be part of Symphony Healthcare Services Ltd, a larger NHS healthcare organisation. ‘Working together to enable people to live healthy and independent lives’

Wincanton Health Centre Is A Minor Injury Unit

You do not need to be a registered patient Has it happened within the last 48hours? Examples of what CAN be treated include: Minor cuts requiring simple closure techniques (stripping, gluing etc), Minor trauma to hands, limbs or feet where a strain or sprain is suspected, Minor dislocations of phalanges (fingers and toes), Removal of foreign bodies, Minor head injuries where the patient has not lost consciousness, Bites – human, animal and insect, Minor burns. If you have any queries, or are not sure if you fit MIU criteria please do not hesitate to contact one of our reception team who will be happy to advise further.

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Telephone Recording

We have listened to your feedback and we appreciate that it can be difficult to get through on the phone, particularly on very busy days, due to high patient demand. To help support the practice team in managing the growing number of phone calls, we have recently installed a new phone system.  Please note that our calls on this system are recorded for monitoring and training purposes. If you do not wish for your call to be recorded please inform the member of staff dealing with your call who will be able to manually pause the recording* (N.B. a new request will be required for each call made). All call recordings are kept securely for 36 months, following this the recording is removed and deleted. If you have any queries please request to speak to the Practice Manager or contact [email protected] *Please note that a written account of the call may still be placed on the patients record

Opening Hours

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
18:30 - 20:00 by appointment only
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed
One in four Fridays we also have a late clinic, this needs to be pre-booked and runs from 18:30 - 20:00

CQC

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Address:

Wincanton Health Centre, Dykes Way, Wincanton, Somerset, BA9 9FQ

Telephone:

01963 435700
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